Contact

info@velocityclip.com

Monday-Friday 9AM-5PM (PDT)
Office +1 (510) 237-5000
437 Ohio Avenue
Richmond, CA, 94804

FAQ

Q:  Will a Velocity Clip work for my phone?

A: Velocity Clip will work with any smartphone! The minimum size of the clamp is 2.25" (57mm) and the maximum is 3.75" (95mm). We haven't found a single smartphone that will not fit. Don't try to strap a 1985 Motorola brick on, duct tape works better for that. Any smartphone will fit in there like a spoon in a peanut butter jar.

Q:  Will my digital camera fit in a Velocity Clip?

A: Yes! See above answer but replace the word "phone" with "camera" and "peanut butter jar" with "spoon drawer"

Q:  How durable is a Velocity Clip? I am pretty extreme!

A:  Velocity Clips are made out of a high grade, impact and waterproof plastic. They have withstood rigorous testing including jumps from 50 foot cliffs into rivers, skiing down double diamonds, spills on snowboards, and motorcycle speeds far exceeding legal limits. They are tough like Chuck Norris.

Q:  You show it working underwater, how can I do that?

A: Velocity Clips are waterproof, however your phone or camera will not be magically protected if you dunk them in water. Velocity Clips are made to be used underwater only with waterproof phone cases or waterproof cameras. If you have an iPhone or Samsung we recommend taking a journey to your local Best Buy or hopping online and tracking down one of the many waterproof cases available. If you need a waterproof camera, almost every manufacturer now has a waterproof model!

Q:  How secure is my phone when inside a Velocity Clip?

A:  Your phone is completely secure inside a Velocity Clip. We use the same rubber that is used in football receiver gloves, we have a stabilizing shelf at the bottom of the unit, and the clips are adjustable in two points to ensure the best fit. You phone isn't going anywhere you don't want it to.

Q: Do you ship internationally?

A: Yes about 30% of our sales are international! Just select international shipping during check out and you are good to go! We use USPS First Class Mail for all international packages. Please allow 1-2 weeks for delivery depending on your countries customs agency.

Q: I'm a reseller, how do I get my hands on these in bulk quantities?

A:  Velocity Clips are available in bulk quantities for distribution and retail sales through a direct e-mail to us. We would love to help support your store while you support us! E-mail us at info@velocityclip.com and if you qualify we will send you bulk pricing, signage, and a display unit at no cost to you.

Q: I understand the Head Mount and the Chest Mount, what is the Adhesive Mount?

A:  The Adhesive Mount are plates with an industrial grade 3M adhesive on the back. It can attach to just about anything and it won't go anywhere. Stick it to your motorcycle helmet and hit redline in your top gear without worrying about your Velocity Clip going anywhere. Stick the Adhesive Mount to your surfboard and hit some waves! Your clip isn't going anywhere you don't want it to.

Q: How much are the additional accessories that I might want and where do I get them?

A:  $19.99 for a Head Mount, $29.99 for a Chest Mount, $19.99 for a Bike Handlebar Mount, $19.95 for Extra Adhesive Mounts, $19.99 for a Mono-Pod, and $19.99 for a Suction Cup Mount.  We love that you have chosen to spend your money with us, we want to make sure you get the best product at a great price. If you want an accessory that we don't have available then please e-mail us at info@velocityclip.com and we will see what we can do!

Q: I have a Samsung Galaxy Note will the Velocity Clip accommodate my insanely huge phone?

A:  Yes! When we say Velocity Clip is totally universal we mean it! It will even hold your Galaxy Note 2 and 3's even with an OtterBox case!

Q: I have an issue with my Velocity Clip what is your warranty policy?

A: Velocity Clip's Warranty Policy is found in the phone print out inside of every Velocity Clip retail package. If you have a problem just shoot us an e-mail to info@velocityclip.com and we will treat you right! We love our customers!

Q: Can I buy one of these at my local Best Buy or Target location?

A: Yes! We now have over 200 retail locations world wide!